Scope

Traditionally, the services of the state in Slovakia were paid for by paper form stamps at post office, in overall annual volume roughly 200 mil. Euro. It was impossible to determine an exact number.

Solution

This system was unstainable and within a reform of the public administration it was replaced with the central information system, which provided a complex payment service for citizens and all institutions of the public administration.

Solution benefits

Citizens:

• Comfortable way of a payment for the public administration services via all payment channels and devices (mobile, cash register, kiosk, bank transfer, cash, card)
• Immediate overview about all state payments

Ministry of Finance:

• Immediate overview about all payments for individual services, into individual institutions and individual citizens and entrepreneurs
• Elimination of majority of frauds
• Immediate overview about a demand after the public administration services as well as after performances of individual bureaus in respect to payments for services

Public administration:

• Automatization of processes regarding issuing a payment order and also the inspection of payment for the service
• Comfortable and reliable way of issuing a payment order
• Comfortable and reliable way of obtaining information about a payment for the service